So you've decided to become a part of the Tea Life Club by making an account for $5 credit!

You might have even subscribed to the weekly newsletter to be up to date on our newest teas and other news, which will give you another $5 credit.

You must have so many questions right now due our lack of proper explanation at times, but it's okay - we now have a guide on how to use your hard earned loyalty points.

How do I get points?

Generally any activity made under an email address will be saved to that email address, even if no account has been made. If you decide to make an account and have had activity under that email address previously, the points should be visible on login.

A list of ways to earn points can be found by logging in, clicking my account at the top right of the page (desktop view), then clicking 'my orders'. 
From there, click 'how to earn'.

credits page

A summary of ways is below:

  • Every order gains 5% credit of total value of order placed
  • You get $10 credit on your birthday!
  • Making an account gives $5 credit
  • Subscribing to newsletter gives $5 credit

 

How do I get credit by referring people?

Login via the same instructions as above and then click 'refer friend'. You will then be able to find your link to share around and gain credits for orders placed by friends and family.

  • $5 credit for each of the first 3 orders by new referral
  • If referral spends total of over $100 over time you also get $10 credit that way too

 

How to actually use my points?

This is probably the easiest part. If logged in, your total amount of points to use will be visible on the very first cart page just above the checkout button. Give it a bit of time to load if it hasn't appeared yet.

Select ' 'Select option to use store credit' button and a dropdown will appear allowing you to select that. It will then be applied to the order as a discount during the checkout process.

credit

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